The Chatbot Landscape 20 Chatbot Applications Across Industries Emerj Artificial Intelligence Research

Interview Scaling AI in Insurance: A Conversation with Zurich’s Christian Westermann Bain & Company Although GIS systems have been present in insurance for decades, only the recent development of AI has made the practical use of the big data sets possible. Although the international expansion in insurance is constrained by local regulations, the current technological […]

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Understanding Customer Experience

7 Key Steps to Building a Successful Customer Experience Strategy With every share, like, hashtag, comment or follow, social media users are actively engaging with your content. Talk directly and honestly to your customers and they’ll reward you with their loyalty. Airbnb’s strategy revolves around personalized recommendations and building online communities. It includes answering customer […]

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